Terms of Service

Last updated on 20th December,2024

Terms of Service


Last updated on 20th December,2024

Building trust: Dechef's terms of service for a seamless experience



AGREEMENT TO OUR LEGAL TERMS

We are Dechef Designs ("Company," "we," "us," "our").

We operate, as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

You can contact us by email at support@dechef.in.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Dechef, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

We recommend that you print a copy of these Legal Terms for your records.

1. OUR SERVICES

The information provided when using the Services is not intended for distribution or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. INTELLECTUAL PROPERTY RIGHTS

2.a. Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.

2.b. Use of Our Services
  • Service Usage: You are welcome to use our services for as many projects as you like, as long as you are subscribed and comply with our terms. Ensure your account is in good standing by paying your monthly subscription fee.
  • Requests and Revisions: We accept unlimited requests and revisions, but delivery speed varies due to factors like working hours, subscription type, request volume, and complexity. We can't promise a fixed number of designs per subscription.
  • Error Review: Mistakes can happen, so please carefully review each output we provide. It's your responsibility to request revisions within our service scope, especially for print projects. Test prints are highly recommended to spot any issues.
  • Ownership: You must own or have the necessary rights for the content you provide. By submitting content, you grant us a license to use it for service provision.
  • Your Ownership: You retain ownership of the design outputs we create for you. This ownership is subject to your compliance with this agreement and payment terms.
  • Pre-existing Materials: We may use pre-existing materials as detailed in "Section 9 - Stock Services." We and our licensors own these materials, but you get a limited license to use them for service-related purposes.
  • Reselling: If you plan to sell our design outputs, inform your design team when making requests. We'll ensure proper licensing or create custom elements for resale.
  • Service Limitations: We reserve the right to limit service sales by person, region, or jurisdiction as needed. We may change service descriptions, and pricing, or discontinue services at our discretion. Offer void where prohibited.
2.c. Your submissions

Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we all own this Submission and are entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgement or compensation to you.

You are responsible for what you post or upload: By sending us Submissions through any part of the Services you: confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading.

To the extent permissible by applicable law, waive any and all moral rights to any such Submission; warrant that any such Submission is original to you or that you have the necessary rights and licenses to submit such Submissions and that you have authority to grant us the above-mentioned rights in relation to your Submissions; and Warrant and represent that your Submissions do not constitute confidential information.

You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

  1. You have the legal capacity and you agree to comply with these Legal Terms;
  2. You are not a minor in the jurisdiction in which you reside
  3. You will not access the Services through automated or non-human means, whether through a bot, script or otherwise;
  4. You will not use the Services for any illegal or unauthorized purpose; and
  5. Your use of the Services will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorized framing of or linking to the Services.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming(continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware" or "passive collection mechanisms" or "PCM").
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or engineer any of the software comprising or in any way making up a part of the Services.
  • Except as may be the result of the standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
  • Use a buying agent or purchasing agent to make purchases on the Services.
  • Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited emails, or creating user accounts by automated means or under false pretences.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavour or commercial enterprise.

5. USER GENERATED CONTRIBUTIONS

The Services does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Services and through third-party websites. When you create or make available any Contributions, you represent and warrant that:

6. CONTRIBUTION AND PORTFOLIO LICENSE

You and Services agree that we may access, store, process, and use any information and personal data that you provide and your choices (including settings).

By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area of the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

You grant Dechef a limited, nonexclusive, worldwide license, known as the "Portfolio License." This license allows us to use and display any work we create for you as part of our portfolio. We may use these materials for marketing, advertising, and demonstrating how Dechef's services work.

You have the option to revoke this portfolio license at any time by sending a written notice to info@dechef.in. If you choose to revoke the portfolio license, we will cease using your materials for future marketing and advertising. However, please note that these materials may still be visible online in places where they have been used by others under the Portfolio License.

7. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems, and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

8. EARLY SUBSCRIPTION ADJUSTMENTS

To activate any subscription, payment must be made in full.

When your subscription term ends, it will renew for the same duration and payment rate unless you request otherwise. It's your responsibility to cancel the service before your billing date if you don't plan to use it during a subscription period.

9. STOCK CONTENT

9.a. Licensed Content:

"Licensed Content" refers to content that Dechef either owns or licenses. This includes artwork, stock photos, audio, fonts, videos, designs, and written content. While you retain full ownership of your graphic and video design projects, any licensed content incorporated into your projects is subject to the license terms outlined here. You also grant Dechef the right to use any feedback, suggestions, or recommendations you provide for our commercial purposes.

9.b. Third-Party Licensing:

If we use licensed content from third parties, you must adhere to their licensing terms. Without our written permission, you may not sell, sublicense, modify, or represent yourself as the original creator of any licensed content. Additionally, you cannot use licensed content in an unlawful or inappropriate manner.

9.c. Ownership:

Dechef and its licensors retain ownership of licensed content. In cases where we have incorporated licensed content into your design deliverables, we hold the right to terminate, revoke, or withdraw these licenses if you fail to comply with the terms of this agreement. In such instances, you lose the right to use the licensed content, including any that we have included in your design deliverables.

10. ORDER ACCURACY AND ACCOUNT INFORMATION

At Dechef, we aim for a seamless experience. We reserve the right to decline any order, limit quantities, or cancel orders at our discretion. This includes orders made from the same customer account or credit card, or using identical billing or shipping details. If we need to make any changes or cancellations, we'll reach out to you using the contact information provided during the order.

To ensure smooth transactions, please keep your account information up to date. This includes your email address and credit card details. Keeping your information current helps us serve you better.

11. REFUNDS

For Dechef Subscriptions, it's essential to raise a refund request within 14 days of your subscription date, if you're not satisfied or haven't used the service. No refunds request will be considered, in any case, after the 14 days. All refund request will be considered with your first time subscription only. Refund requests for month-to-month subscriptions may be approved for a pro-rated monthly payment or one monthly payment. Promotional pricing will no longer apply.

Please note that refunds typically require 3-5 working days to reflect in the original payment method used. Additionally, the processing time for refunds is 7–10 working days.

We may consider refunds in exceptional cases, at our discretion, subject to a 5% administrative fee. Once a payment is processed, the service continues until the subscription period ends, unless a refund is granted.

To request a refund, please email support@dechef.in with the grounds for your request.

12. USER COMMENTS AND SUBMISSIONS

If you share submissions or creative ideas with us, you agree that we may use them without restriction. We aren't obligated to keep them confidential, compensate you, or respond. We may monitor and remove content that violates these Terms of Service or is otherwise objectionable.

Your comments must respect the rights of others, including intellectual property rights, and must not contain unlawful, abusive, or obscene material or malware. You are responsible for the accuracy of your comments, and we take no responsibility for comments posted by you or others.

13. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. Without limiting any other provision of these legal terms, we reserve the right to, in our sole discretion and without notice liability, deny access to and use of the services (including certain IP addresses), to any person for any reason for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these legal terms or of any applicable law or regulation. We may terminate your use or participation in the services or delete Any content or information that you post at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

14. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

15. GOVERNING LAW

These Terms and Conditions, and any disputes arising out of or related to your use of the Website, shall be governed by and construed in accordance with the laws of India. Any legal action or proceeding relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India, and you consent to the personal jurisdiction of such courts.

By continuing to use the Website, you acknowledge and agree that any legal action or proceeding between you and Dechef shall be subject to the laws and jurisdiction specified in this section.

16. DISPUTE RESOLUTION

16.a. Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least 7 days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

16.b. Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Legal Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996, and any amendments thereto. The arbitration proceedings shall be conducted by a sole arbitrator or a panel of arbitrators as mutually agreed upon by the parties.

The seat of arbitration shall be Ahmedabad, Gujarat, India. The language of the arbitration proceedings shall be English, and all written submissions and documents provided in the course of the arbitration shall be in English. The governing law of these Legal Terms shall be the substantive laws of India.

16.c. Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class-action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

16.d. Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

17. CORRECTIONS

There may be information on the Services containing typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

18. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOU’RE USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURESERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/ORFINANCIAL INFORMATION STORED THERE IN, (4) ANY INTERRUPTION ORCESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TOOR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORSOR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS ORDAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANYCONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIATHE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

19. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OROTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US OR . CERTAIN STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

20. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, against any loss, damage, liability, claim, or demand, including reasonable attorney's fees and expenses, made by any third party due to or arising out of:

  1. use of the Services;
  2. breach of these Legal Terms;
  3. any breach of your representations and warranties set forth in these Legal Terms;
  4. your violation of the rights of a third party, including but not limited to intellectual property rights; or
  5. any overt harmful act toward any other user of the Services with whom you connected via the Services.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with the defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

21. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

23. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services or with respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

24. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding the use of the Services, please contact us at: support@dechef.in.

25. SERVICE AGREEMENT RELATED TO SOCIAL MEDIA SERVICES

Dechef Designs LLP , A Limited Liability Partnership registered under the laws of India, having its principal place of business at Ahmedabad, Gujarat, India.

Hereinafter referred to as "Service Provider" or "Dechef Designs LLP" AND Subscriber hereinafter referred to as "Client".

WHEREAS, the Service Provider is in the business of providing online subscription-based graphic design and social media management services;

WHEREAS, the Client desires to obtain such services from the Service Provider;

NOW, THEREFORE, in consideration of the mutual covenants and promises herein contained, the parties hereto agree as follows:

25.a. Services

 25.a.1 Scope of Services: The Service Provider agrees to provide graphic design and social media management services as  described in https://dechef.in/pricing

 25.a.2 Subscription Plan: The Client agrees to subscribe to the services as detailed in https://dechef.in/pricing

25.b. Confidentiality

 25.b.1 Confidential Information: In connection with the performance of this Agreement, the Service Provider will receive  certain confidential and proprietary information of the Client, including but not limited to brand details, contact details, social  media credentials, and other relevant details ("Confidential Information").

 25.b.2 Non-Disclosure: The Service Provider agrees to use the Confidential Information solely for the purpose of providing  the Services and to maintain the confidentiality of the Confidential Information using best practices and industry standards.

 25.b.3 Exceptions: The confidentiality obligations shall not apply to information that (i) is or becomes public knowledge  through no fault of the Service Provider; (ii) is received from a third party without breach of any confidentiality obligation; or  (iii) is independently developed by the Service Provider.

25.c. Client Obligations

 25.c.1 Provision of Information: The Client agrees to provide all necessary information required by the Service Provider to  perform the Services. Such information must be complete, accurate, and provided in a timely manner.

 25.c.2 Authorization: The Client hereby authorizes the Service Provider to access, use, and manage the Client's social media  accounts as necessary to perform the Services.

25.d. Limitation of Liability

 25.d.1 Best Practices: The Service Provider agrees to implement best practices in its work system to ensure the quality and  confidentiality of the Services provided.

 25.d.2 No Liability for Breach: The Service Provider shall not be liable for any breach of this Agreement or the confidentiality  of the Client's information caused by circumstances beyond its reasonable control, including but not limited to hacking,  unauthorized access, or other cyber threats.

25.e. Governing Law and Jurisdiction

 25.e.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of India.

 25.e.2 Jurisdiction: Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive  jurisdiction of the courts located in Ahmedabad, Gujarat, India.

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